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Is there a minimum amount of cards that I need to order?

No, we pride ourselves in serving the needs of all size orders.
Why do you sell price per card only? Do you offer package prices?
No, You will find our prices very competitive.  We would rather offer discount prices without gimmicks or "special" offers.  We want to offer affordable elegance on any size order.
Do you charge for assembly?
 No way Mama!  You are too busy caring for your new sweet baby.  You don't have time for assembly!
I don't know what design to pick, Can you help?
  Try to pick your design based around the photo you plan on using.  First decide what picture you are going to use. Then choose a finish for the photo, do you want an antique (sepia),  black & white, or color photo finish?  And then all you have to do is choose a card selection to match the photo.  For example if you are choosing a color photo, is there a prominent color in your baby's clothing?  If you have a girl and she is wearing pink then you may want to choose a card selection that has pink in it. Make sure to note if your photo is horizontal or vertical. This will also help you select the best card design for your photo.  We will gladly help you decide.  You may call us @ 330.856.2805 during the hours of 9:00am-5:00pm E.S.T.
How long does it take to process my order?
Generally it will take 3 business days to create your design. And then three to four business days for shipping (You should receive your order within 10 business days of the ordering date)
When & How will I receive my order I order?
Within 7-10 business days.  You will receive your cards via  USPS priority mail.
Can I order a Catalog?
We do not offer a printed catalog, however you can receive our catalog in a pdf for offline viewing.  Simply email here for a catalog request.  Include your complete email address.
Will I receive a proof before you print my order?
Yes, via email or fax.  However, a fax image will not appear as clear as an email image.
Do I get my original photo's back? Absolutely!
What type of clothes and background are best?
Crisp clean bright colors, without much designs or patterns work best.  Of course a discreetly naked baby is adorable!  No private parts showing please.
Do you accept digital or scanned photos?
Yes, we accept both, we do prefer a digital image.  If you scan your own original photo, scan it at minimum 200dpi and at 100%. Also, choose the auto-adjust feature before scanning. If you email us your photo, it needs to be a minimum of 72 dpi. Although, we prefer it to be between 200-300 dpi.  We can accept files up to 5MB. If your email allows you to send large files, set your digital camera at the highest resolution possible before taking your photo.
How many photo's should I include?
 We suggest three photo's to be sent with your order. Please note your 1, 2, and 3rd choices. We will make every effort to use your first choice. Due to programming, one photo may work better than another.  We will discuss which photo is in the final creation during our consultation.

How do I send you my image file?
You can email your image file (jpeg, gif, or bitmap) to us as an attachment or you may mail it to us.
(this will delay your order just a bit)

How do I email my digital or scanned photos?
1. Open your email program for a new email.
2. Attach your image file. (click your e-mail's 'attachment' button).
3. Please include your  full name & date you placed your order
Can I use a professional photo?
Yes, with a photographer's release form or send us your photographer's phone number and we will call for an approval. 
Note: By submitting your order, you represent that you have permission from the copyright holder or other owner to reproduce the image, and that our reproduction of the image will not violate the rights of any other person. Also, by submitting your order, you agree to indemnify us and defend and hold us harmless from all actions, liabilities, damages, losses and expenses, including, but not limited to, attorneys' fees and costs, arising out of or relating to (a) our possession or reproduction of the image and (b) any breach of your representations in the previous sentence.
 

Can you fix imperfections?

We have talented graphic artists who will work on your photo to fix slight imperfections. It would be best not to send a photo that needs a lot of touch up work.  Remember photo editing is free on all orders.  You can send a color photo and have it edited to become an antiqued or black & white photo!

What do you do with my photo? 
We may crop, resize, or adjust the color of the photo. It would be best to send a photo that matches the layout of the card you selected. (horizontal or vertical layout) However, we can work with both. It will never be reused in any manner. And if the original was mailed it will be returned.
What if I want to use a different photo than the one I submitted?
It's no problem if we are not in the finals stages of printing your card. It doesn't hurt to email and check!  We want to do everything possible to assure your complete satisfaction.
Can I order additional announcements after I receive my order?
Yes, we keep your order for six month before we delete it from our systems. There is a 10% discount on re-orders if no additional changes are made.
 

What if I have additional questions?  Kindly call 330.856.2805
We welcome your questions and will respond promptly.  Excellent customer service is our number one goal.

 

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